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0800FIREWD (0800 347 393)

FAQ

WHAT IS A CUBIC METRE OF FIREWOOD?

A cubic metre of Firewood is classified as a 1m by 1m by 1m cube that is filled with hand-thrown firewood.

WHERE IS OUR WOOD SOURCED FROM?

The majority of the wood that we process is either from forestry blocks that have not made the top export-grade or from mature shelterbelt removal.  This wood is therefore sustainably sourced and carbon neutral.

WHEN WILL MY ORDER BE DELIVERED?

Once your order has been placed we will contact you to arrange a time that suits for delivery. This will usually be within 48 hours unless stated on our homepage. Please remember to note any specific instructions for your drop off when placing the order.

HOW MUCH WOOD DOES AN AVERAGE WAIKATO HOUSE USE IN WINTER?

1 to 2 fires a week – Approx 3 Cube
2 to 3 fires a week – Approx 4 Cube
4 to 5 fires a week – Approx 8 Cube

DO YOU BUY LOGS?

Yes, we buy logs year-round. The minimum quantity would be a unit load which is 30 tonne. We do not fell the trees ourselves. Please contact us if you have suitable logs for sale.

CAN YOU CUSTOM CUT MY FIREWOOD TO A SPECIFIC SIZE?

Yes, our machines are able to be programmed at the touch of a button to cut to your specific requirements. Please contact us to discuss your requirements.

WHAT PAYMENT METHODS DO YOU HAVE?

We offer a range of convenient payment options: Credit Card, Debit Card, Afterpay and Bank Transfer are all available on our website. All of our delivery vehicles have mobile Eftpos and Credit Card machines. We also accept cash on delivery, as well as WINZ payments. 

WHAT AREAS DOES FREE DELIVERY COVER:

We cover nearly every corner of the mighty Waikato with FREE DELIVERY. Check our our coverage map below for further detail if needed

FREE DELIVERY AREAS:

‘Thank you for your prompt and professional service’


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